Motivated, Technical, Creative, Fluid, RESOURCEFUL

Jason Gayler - JG

Jason Gayler - JGJason Gayler - JGJason Gayler - JG

Jason Gayler - JG

Jason Gayler - JGJason Gayler - JGJason Gayler - JG
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Sr. Technical Program/Release Manager

Sr. Technical Program/Release Manager Sr. Technical Program/Release Manager Sr. Technical Program/Release Manager

with a history of getting things done!

Let's Chat

425-516-8991

Sr. Technical Program/Release Manager

Sr. Technical Program/Release Manager Sr. Technical Program/Release Manager Sr. Technical Program/Release Manager

with a history of getting things done!

Let's Chat

425-516-8991

20 + years’ experience

Program/ Project/ Release Management

Website Management / Workflows & Automations  / Business Intelligence  

UX Design / SPO / ADO / Power Automate / Power BI / Power Apps

Who is Jason Gayler?

"The Swiss Army Knife Employee"

 Known for always maintaining a positive enthusiastic attitude and calm demeanor regardless of the pressure. I'm a laser focused, Program Manager with a history of building strong effective teams, and engineering durable applications and solutions that provide maximum value and impact.

What do other people say about JG

"There’s no way our team would have been able to complete the quantity and quality of work we did without his oversight, guidance, conscientiousness, diligence, phenomenally positive attitude, and his willingness to run directly into the fire to figure it out and find a way through it." 


"Has an impressive blend of technical and business skills" 

 

"Consistently raised the bar" 

For more kind words, please see my 22 amazing recommendations on LinkedIn from former managers and colleagues.

Closed the deal - Finished early - Beyond Expectations

You can expect that from JG. Consistently. I'll give 110% to every project or program that I manage. I'll find hidden strengths in people, and coach them to bring out the best.  


I'll discover risks earlier because I did more due diligence, or encouraged others to dig deeper. I'll burn the midnight oil and work absurd hours to get the job done on time and keep my shiny reputation. 


When I'm off work, I'll be thinking about how to streamline fragmented process, improve our product or service, unify the team, improve moral, or anything else I can think of to elevate the company and myself. 


JG can do... automagic

SharePoint Development

Dashboards & Power BI Analytics

Website CMS Administration

SharePoint is like a car I've owned for 10 years. Using SPO, I can administer instant, secured access for real time cross-globe collaboration and provide business intelligence and mission-critical documents to your team. 


I can simplify business functions, automate once-tedious tasks, enforce regulatory compliance and provide data backup and security.

Website CMS Administration

Dashboards & Power BI Analytics

Website CMS Administration

I'm OG Webmaster. Skilled in website management, feature development, service deployments, production management, migrations, localization, security, re-designs, feature releases/upgrades, taxonomy, website marketing, and ad campaign management. 


I can rebuild the plane while in flight, or provide troubleshooting to specify a root cause.  

Dashboards & Power BI Analytics

Dashboards & Power BI Analytics

Dashboards & Power BI Analytics

Point me to the data and I can find the actionable intel that you need. I can build  stunning dashboards that showcase and visualize critical data at-a-glance.


Don't have the data? Tell me what data you need, and I can build the system to collect, organize, and surface your key performance metrics.

Azure Dev Ops Administration

Azure Dev Ops Administration

Dashboards & Power BI Analytics

Another bread and butter application in JG's toolbox. Using ADO, I can streamline web and software development lifecycle, and reduce the implementation time of new features and/or services.


I can efficiently track code, versions, builds, or bugs, and provide end to end visibility for development and software deployment.

Forms & Database Development

Azure Dev Ops Administration

Forms & Database Development

Using SPO and InfoPath I can design elegant, easy to use custom condition forms with criteria based display that simplify user experience, and capture only the important information for end to end tracking. 


I can create forms with dynamic views for specific audiences, or dynamic multi-phase process forms. There is no limit.

Power Automation & Workflows

Azure Dev Ops Administration

Forms & Database Development

I can create AI-Infused workflows that run on a schedule or trigger. I can programmatically move data from one application to another. Automatically send alerts via SMS or email, or send thank you/follow-up emails, auto verify permissions, back-up a file, move a file location, record file location 

Save a tweet to a spreadsheet. Push button on phone send location to database. 

if phone enters pre-determined geo fence, trigger workflow. 

More about JG

Results-driven Program / Release Manager with a proven track record of successfully coordinating and managing major software launches, IT modernization, system integrations, and large-scale technical projects and programs. 


Skilled in managing stakeholder expectations, untangling complex problems, and developing full-stack solutions that lower operational costs and improve processes and team efficiency. 


Known for promoting a culture of innovation, accountability, ownership, and Lean/Agile process management.


Seeking to leverage my expertise in DevOps, Power Automation, Power BI, and cross-functional collaboration to optimize software delivery processes and drive quality improvements. 

Release Manager / Automations Engineer - Microsoft Cloud

2022-Current (V-Contract via Sonata Software)
As a Release Manager for Microsoft Industry Cloud Launch Readiness, I'm part of the team that drives the end-to-end launch readiness and software development lifecycles, overseeing the scheduling, coordination, and management of Product and Feature releases for industry clouds. 


As the automations engineer on the team, I develop innovative solutions and workflows that connect seamlessly across organizations, and technology stacks that remove overhead, increase efficiency and streamline release processes.


Accomplishments:

- Streamlined entire Release Train from 56 work items/processes to a single "Release Readiness" work item.

- Developed automation system for release readiness item that provides real-time progression status updates.

- Created intake/response system for "ADO Support Requests" that does on-the-fly triage, and alerts the team.

- Developed automated hygiene emails that get ADO query results, organize, then emails the team with tasks. 

- Built bi-directional sync system connecting Microsoft Success Hub 365 Dynamics with Azure DevOps. 

- Built multi-tier effort estimate roll-up workflows that calculate effort from all children Tasks up to User Story, then calculates all User Story effort values up to a single Feature.

- Built automated DevOps folder stacking utility that allows users to create 40+ Features with a single click.

- Built Power BI dashboard to track execution, bugs/defects, readiness, and overall ADO hygiene. 

- Built ADO dashboard with Power BI enhancements.

Business Intelligence Engineer - Dell Digital

2020-2022 Dell Digital
Worked as a Business Intelligence Engineer for Dell Digital Lean Agile Center of Excellence (PMO). 


Provided critical business performance metrics and insights as well as strategic and tactical guidance to a team of over 1000 Developers, Engineers, and Architects. 


Established and maintained net-new processes to improve knowledge management, increased team efficiencies, reduced incident volume, decreased defect to story ratio, and improved overall cycle and lead times meeting all Service Level Agreements. 


Developed programmatic solutions and workflows for learning, organizing, structuring, and normalizing data. I built Power Business Intelligence utilities to programmatically cleanse and organize 10,000s of Epics and Features for PI planning.  Created dozens of Power BI executive dashboards and was first at Dell to deliver auto-scheduled refresh  


Technical Program Manager – Microsoft Learning

2013-2020 (V-Contract via Denny Mountain, Allyis Inc.)
Provide direction and leadership to a team of twenty people, with local and offshore resources. Serve as subject matter expert for platform and content curation. Train and manage web production and web publishing support services for various Microsoft business groups with a presence on Microsoft's intranet platform - SharePoint/Learning. Collaborate with stakeholders (customers), content managers, developers, engineers, designers, writers, and publishers focused on new site builds, migrations, and publishing projects for multiple stakeholders and content owners on internal Microsoft portal.


Executed several large-scale data migrations (100k + documents/sites) from SharePoint on-premises to the cloud. Successfully designed and implemented several end-to-end ticketing systems with custom condition workflow logic, dynamic triggers, fail-over protections, and the ability to track metrics.


Planned and executed all stages of development for technical projects from initial scope and requirements through execution, QA, and hand-off. Provide technical consulting, manage engineering, and development projects. Leverage BI to deliver consumption reporting and advise on content management best practices. 

  

Accomplishments:

· Provided support for 52 separate business groups across Microsoft, with over 150 unique users/requesters; servicing around 12-20 request per day, and publishing ~100 assets per day.

· Developed and implemented a net-new system to manage incoming requests using several automated, complex workflows that result in improved visibility, tracking, and measurable business process and performance optimizations.

· Created dynamic approvals that identify a user’s manager requiring a digital signature to complete.

· Scheduled workflows to send daily reports, sync/ back up, or delete content

Automated customer satisfaction surveys.

· Created a system health dashboard to track potential issues with power automate workflows.

· Designed and developed several Excel based macro enabled forms.

· Created several Power BI dashboards to track critical business metrics from both SPO and ADO; created ADO dashboard to track all requests, by state, by urgency, by size, assigned to, etc.

· Created a workflow to handle incoming requests flagged as critical. This alerts the appropriate team members via SMS, outlook, and teams alerts. Summarizes and formats critical field names and values into html, then notifies the team and inserts the request into development environment.

· Implemented a two-way messaging system for Azure DevOps (ADO) removing the need to use a separate system to email questions/communications.

Website Manager – AWS.com (Amazon Web Services)

2012-2013  
I owned the business and marketing strategy for the AWS website. I successfully executed several key homepage and navigation enhancements that resulted in improved customer usability, accessibility, and increased signups/conversions. I also owned daily operations which involved prioritizing incoming web update requests, assigning them to development or design teams and working with stakeholders though project completion. 


I successfully managed several other major initiatives including: CMS Overhaul project – Wrote functional specifications and project master plan, completed market analysis, coordinated POC (proof of concept), owned business relationship with CMS vendor, drove pricing and legal negotiations, managed project to internal release. Responsive Templates project – Worked with vendor agency to design new page templates with responsive modules that adapt to user’s device. Created new site map, taxonomy, and chrome.


    

Accomplishments:

Successfully executed several key homepage and navigation enhancements that resulted in improved customer usability, accessibility, and increased signups/conversions.


Managed key initiatives including CMS Overhaul Project: Wrote functional specifications and project master plan, completed market analysis, coordinated POC (proof of concept), owned business relationship with CMS vendor - Adobe, drove pricing and legal negotiations, managed project to internal release.

Responsive Templates Project: Worked with vendor agency to design new page templates with responsive modules that adapt to user’s device. Created new site map and taxonomy, and chrome.

Website Manager - WindowsAzure.com

2008-2012 (V-Contract via Denny Mountain Media)  

I managed daily operations for the Windows Azure website, including 14 localized subsidiary sites. I maintained the Windows Azure Blog, Facebook / Twitter accounts, and the web-team SharePoint. I coordinated and managed several projects between Windowsazure.com and Microsoft.com, Microsoft Developer Network, Campaign Management Group, Operations Center, Microsoft Online Commerce Platform, Microsoft Partner Network, Information Experience Team, Internationalization, and the 14 Subsidiary teams. 


I was responsible for Internal Access Control / Account Provisioning, DNS, Global Traffic Management, and Alerts & Escalations for our website. I drove daily scrum, administered ADO for our team, did production development, set up A-B tests, and spent time on SEO and Lead-Gen. 


Other major projects include: Migrating website off Microsoft.com and into Windowsazure.com running on Umbraco. Set-up of Global Traffic Management System with DNS redirects based on geography and round-robin website failover policies with dynamic server monitoring. Re-skinned blogs, re-skinned SharePoint sites, created landing pages and incorporated tracking systems for multiple global ad campaigns, Created Mobile Site, Created V-Roots for SQLAzure.com and AppFabric.com, Managed domains portfolio. 


Accomplishments:

· Migrated website off Microsoft.com and into Windowsazure.com running on Umbraco. 

· Set-up of Global Traffic Management System with DNS redirects based on geography and round-robin website failover policies with dynamic server monitoring. 

· Re-skinned blogs, re-skinned SharePoint sites, created landing pages and incorporated tracking systems for multiple global ad campaigns, created mobile Site, created V-Roots for SQLAzure.com and AppFabric.com, and managed the domains portfolio. 

Technical Project Manager - Morse Best Innovation

2006 – 2008 (V-Contract via Denny Mountain Media) 

Responsible for managing technical projects, Flash demos, Silverlight, HD videos, resource kits, sales readiness presentations, websites, and banner ads. From scoping and kick-off to postmortem, I managed resources including writers, designers, developers, production artists, and voice over talents. I also successfully budgeted hours and expenses, tracked planned vs. actual hours, created in-depth reports, and consistently maintained a high profit margin on every project. 


Accomplishments:

· STMG: High Definition video for release of Azure Services platform at Professional Developers Conference

· SQL: Business Intelligence Resource Kit, DVD with SQL Server and Performance Point Server 

· Solution Showcase Group: 10 demos highlighting business process and management solutions. 

· Duet OBA /SAP: Visionary demo created for executive keynote showing integration of Outlook and SAP. 

· System Center: Click through interactive demo showcasing configuration management, server compliance, end to end monitoring, and data back-up and recovery solutions. 

Flash Developer, Filter Talent

2005 – 2006

Through Filter Talent, I was contracted to Morse Best Innovation to produce 40 lightweight interactive Flash demonstrations for Microsoft's Information Worker Adoption Group (IWAG). Working with Flash, Visual Studio, Photoshop, Office, and a VPC environment, I created software emulations of the Office 2007 product solutions.  

Creative Services Manager, FastSigns.com

2000 – 2002

I specialized in concept development, graphic design, and final output for large format, printing/design firm. Duties included: Client management, design and layout consultation for tradeshow booths, vehicle/marine/aeronautical graphics, billboards, banners, and signs. Technical responsibilities included: Network administration, data archival, file conversion, and FTP. Clients included: One Reel, Effective Design Studio, Real Networks, Phinney Bischoff, Seattle Mariners, Seattle Super Sonics, Tip Top Creative, Tesoro Petroleum, and Gordon Biersch.  

Project Manager, Pixel-Craft.com

2000 – 2005 

Through Pixel-Craft, I managed several accounts including Better Bike Parts/ Ghost Brackets: e-commerce engine, with integrated WYSIWYG back end. Daniel Gordy and Associates Law firm: Logo and collateral print package. Endurance Yachts: Logo for yacht builder. Evil Tea: Logo for globally sold Tea Company. Wicked Stitch: Branding, logo, collateral. Discount-Screens: Web site. National Ski Patrol: 30-minute presentation. Cerro Torre USA: Web 

Site.

Jason@Pixel-Craft.com (425-516-8991)

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